With the application, the execution, overview, job tracking, call tracking features of small-medium and large-scale projects and operations of an institution or workgroup through a public cloud (cloud) or on-premise environments, align with Todo List, Gantt, Scrum or Kanban techniques in accordance with project and operation management methodologies (ex. Agile, Waterfall, ITIL, COBIT, 6SIGMA).
Additional features such as adding documents into the application according to product phases, creating related records by defining the added document with NLP methods, using machine learning methods to automatically assigning tasks according to the past work characteristics of opened calls and the characteristics of the people in the workgroup.